E-Notarization/RON Fees

By scheduling or booking a Remote Online Notarization (RON) appointment with MzNotaryMN, you agree to the following policies, terms, and conditions. Please read carefully before your session.

DEPOSIT & PAYMENT

• A $35 non-refundable deposit is required at the time of booking to secure your appointment.
• The final invoice will be based on your uploaded documents and must be paid in full before your session.
• Accepted payment methods: Visa, MasterCard, American Express, Discover.

IDENTITY VERIFICATION (KBA)

All signers must complete Knowledge-Based Authentication (KBA) and Credential Analysis:

• You'll be asked 5 questions based on public records. You must answer 4 out of 5 correctly.
• Each signer has 2 attempts per 24-hour period.
• A valid U.S. State ID or Passport and a Social Security number are required.
• Credit freezes must be turned off before starting KBA.

❗️If KBA fails twice, the session will need to be rescheduled after 24 hours. Refunds (minus the deposit) may apply if you're unable to proceed.

DOCUMENT PREPARATION

• Upload your documents securely to the Notarize-Proof platform before your session.
• DO NOT SIGN your documents ahead of time—you'll electronically sign during the session.
• Password-protected files cannot be notarized. Please remove any passwords before uploading.
• You may email documents in advance to: MzLeigh@MzNtaryMN.com. (optional, at your own risk).

TECHNOLOGY REQUIREMENTS

• Each signer must use their own device for signing.
• Use headphones or sit apart if signing from the same room to avoid audio feedback.
• Work-issued devices or networks (e.g., hospitals, military, government) may block video. Use a personal device instead.
• Appointment times are automatically adjusted to your time zone.

❌ CANCELLATION POLICY

• You may cancel using the link in your confirmation email.
• All deposits and paid fees are non-refundable if you cancel.
• No cancellations or reschedules within 1 hour of appointment time.
• If MzNotaryMN must cancel due to technical issues or an emergency, a full refund will be issued.

BOOKING ON BEHALF OF A CLIENT?

If you are booking for someone else and want your business billed:

• Let us know when booking.
• We can set up a business account and invoice you for future appointments.
• The first appointment must be prepaid by credit card.

✅ QUICK CHECKLIST BEFORE YOUR SESSION

• Valid ID + SSN for each signer
• KBA completed (up to 2 attempts per day)
• Credit freeze turned off
• Device with webcam + stable internet
• Documents uploaded (no passwords)
• Invoice paid in full
• Quiet, well-lit space

Questions? Reach out anytime at MzLeigh@MzNotaryMN.com or call/text 833|695.3444 or direct 612|814.2729.